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I. GENERAL PROVISIONS

  1. This Cookies Policy (hereinafter "Cookies Policy") supplements the Terms of Service (“TOS”) and defines the rules for the use of cookies files by XOPERO.

  2. Definitions - if nothing else is apparent from this document, all words beginning with a capital letter have the meaning as given to them in the Terms of Service.

  3. Cookies Policy is made available to the User on the XOPERO’s website, in a form that allows free downloading, saving and printing.


II. RULES

  1. XOPERO, via the Service and the Software, may collect automatically the information contained in the so-called cookie files (hereinafter: “cookies”).

  2. Cookies are text files that are created automatically and are stored in the end device of each End-User. They are intended for using the Service and Software. They may contain the name of the website of your origin, your unique number, the storage time on the end device.

  3. XOPERO is an entity placing cookies on the End-User's end device and having access to them.

  4. XOPERO uses cookies in order to:

    1. match the content of the Service to the End-User's individual preferences, first of all by recognizing the device of a given End-User in order to display the content according to his preferences;

    2. gather anonymous statistics that help to learn about End-Users' preferences and behaviors,

    3. save login options to the Services;

    4. keep the End-User's login in the Services.

  5. The Provider as part of the Service and Software may use two types of cookies - session and permanent. Session cookies are temporary (in particular to log out from the End-User's Services). Permanent cookies are stored in the End-User's end device until they are manually deleted by the End-User or for the time resulting from their settings.

  6. The End-User may at any time change the settings of his terminal equipment himself to block the use of cookies or each time to obtain information about their placement in his device - this option depends on the type and version of third party software used by the End-User.

  7. Changes to the cookie settings on the End-User's end device may limit access to some of the functions of the Service or the Software.

  8. Cookies used by the XOPERO may be made available to its partners and advertisers cooperating with it.


III. EXTERNAL SERVICES

  1. XOPERO uses Hotjar software (https://www.hotjar.com/) and Heap software (https://www.heap.io) in order to better understand End-Users’ needs and to optimize this Services. Both Hotjar and Heap are technology services that help to better understand the experience of End Users (e.g. how much time they spend on which pages, what links they choose to click on, what users do and do not like, etc.), and this allows XOPERO to build and maintain Services with feedback from End Users. Both Hotjar and Heap use cookies and other technologies to collect data about the behaviour of End Users and their devices. This includes the IP address of the device (processed during the session and stored in a de-identified form), the screen size of the device, the device type (unique device identifiers), browser information, geographic location (country only), email address and the preferred language used to view the Website. Hotjar stores this information on behalf of XOPERO in a pseudonymised user profile. Hotjar is contractually prohibited from selling any data collected on behalf of XOPERO.

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